Contacts
Call 0800 345 695.
Hours
Monday to Friday, 9:00am to 5:00pm.
Address
Building 7, Floor 3 (entry via Building 4), Greenlane Clinical Centre, Greenlane West, Private Bag 92024, Auckland.
About
Pohutukawa is the regional health service for adults (aged 18 years and above) of all genders who have been sexually assaulted or abused. Boundaries are from Wellsford (North) to Bombay Hills (South). Our Lead Clinician is Dr Anne Laking.
For Non-fatal Strangulation or Suffocation Assessment Service (NFSSAS) enquiries, contact us at PohutukawaAdmin@adhb.govt.nz, or 021 256 8055.
For Inter-SAATS referrals, email PohutukawaAdmin@adhb.govt.nz.
Local support services
Auckland Sexual Abuse HELP
Provides services to people living in Central Auckland and on the North Shore including the Kaipara and Rodney Districts.
Phone: 0800 623 1700 (24-hour confidential crisis line)
Tu Wahine Trust – Sexual Harm Service
Free Kaupapa Māori counselling, therapy and support for survivors (of all ages) of sexual harm (mahi tukino) and violence within whānau.
Phone: 09 838 8700
Email admin@tuwahine.org.nz
Counselling Services Centre (CSC)
Provides services to people living in the Counties Manukau/South Auckland district from the Bombay Hills to Otahuhu, including Manukau East and Maraetai.
Phone: 09 277 9324 (24-hour confidential crisis line)
Family Action
Provides services to people living in West Auckland including New Lynn, Henderson, Waitakere and Hobsonville.
Phone: 0800 326 327 (24-hour confidential crisis line)
National support services
- In an emergency, call 111. If it's not safe for you to talk, stay silent — the operator will let you know what to do. You can call 111 on your mobile phone even if it's out of credit.
- If it's not an emergency, call the Police on 105. They'll take the details of your complaint and ask someone in your local Police district to get in touch with you directly.
- If you need advice or support, call Safe to talk free on 0800 044 334. Their helpline is available 24/7.